Once your order has shipped, you'll receive a tracking number via email. You can use this number to track your shipment through our carrier's website. If you have any issues tracking your package, feel free to contact our customer support team, and we'll be happy to assist you.

Shipping times vary depending on your location, but typically, orders are processed within 2-3 business days. Standard shipping can take anywhere from 5 to 10 business days, depending on the destination. We also offer expedited shipping options for faster delivery. You’ll receive a tracking number once your order is shipped so you can follow its journey to your door.

We take great care in packaging our products, but if something arrives damaged, please contact us within 48 hours of receiving your order. We will gladly replace the damaged item or issue a refund. Please keep all packaging materials for reference and send us pictures of the damaged product.

Yes, sustainability is a core value at Cosku. We focus on using sustainable materials and ethical manufacturing processes. Our goal is to provide high-quality home decor that not only looks beautiful but also respects the environment.

Unfortunately, we do not offer returns or exchanges. Please carefully review the product details and measurements before placing an order to ensure it meets your expectations. If you need help selecting the right product, our customer service team is happy to assist.

If you're experiencing issues while placing an order, please try the following steps:

– Sometimes old data can interfere with the checkout process.

– This can help resolve technical issues.

– Double-check that your payment method details are accurate.

– If an error message appears, take note of it, as it might provide a clue about what’s going wrong.

If these steps don’t resolve the issue, please contact our customer support team directly, and we'll be happy to assist you in completing your order.